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Company Info

Western Peterbilt GWP
Seattle, WA, United States

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Service Coordinator


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Employment Type:

Full Time



Job Description:

This position will be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department.

Job Requirements:

Minimum Job Qualifications
 18 years of age

Desired Job Qualifications
 High school graduate, GED, or one year of work experience
 Commitment and desire to learn medium and heavy-duty truck repair trade
 Ability to calculate figures and amounts such as discounts and percentages
 Ability to understand and write detailed work orders, and demonstrate the ability to speak effectively before groups of customers and/or employees of the organization.
 Great customer service skills
 Intermediate knowledge of Microsoft Excel, Word and Outlook
 Strong organization and communication skills
 Dependable team player with a positive attitude

About Us
 GWP Holdings is the parent company for: Western Peterbilt, LLC, Western Truck Parts & Equipment, and Western Truck Center. Headquartered in Seattle, GWP operates the largest network of Peterbilt Class 8 and Medium Duty truck dealerships in the Pacific Northwest with 20 locations in Washington, Oregon, Alaska and Northern California. We are a growth company with the resources to successfully expand our operations and customer base with a high quality team of employees.

We offer a very competitive benefits package including medical, dental, vision, long-term disability, life insurance and 401(k), as well as paid vacation and sick leave.

Mental Capability Requirements
 Ability to understand, remember, and apply oral and/or written instructions or other information
 Ability to organize and prioritize own work schedule on short-term basis (longer than one month)
Reasoning and Decision Making
 Ability to make decisions which have significant impact on the department’s credibility, operations, and services
 Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on phone
 Ability to compute, analyze, and interpret numerical data for reporting purposes

Physical Demands and Work Environment
 The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee is required to sit.  The employee must occasionally lift and /or move up to 50 pounds.  Specific vision abilities required by this job include color vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; extreme heat and vibration. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions.  The noise level is occasionally loud.

We are an Equal Opportunity Employer
 In accordance with applicable law GWP Holdings, LLC and its subsidiary companies Western Peterbilt, LLC and Western Truck Part & Equipment (collectively “GWP”) does not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans, or any other basis prohibited by Federal, State, or Local law. No question on this form is intended to secure information to be used for such discrimination.

Please notify our receptionist if you need any accommodation or assistance with any part of our process by calling 1-800-255-7383 or e-mailing [email protected].

Security Clearance:

NO Security Clearance

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