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Job Title:
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Assistant Butler of the Mansion |
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Job Category:
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Food Services/Hospitality |
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Job Description:
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TO COMPLETE THE APPLICATION PROCESS, YOU MUST VISIT THE MGM WEBSITE AT THE LINK BELOW....
It is the primary responsibility of the Assistant Butler of the Mansion to provide exceptional service to Mansion guests in personal butler, valet and amenity services. All duties are to be performed in accordance with departmental and MGM Grand policies, practices and procedures.
Specific Job Functions:
* Assists Butlers in delivering timely and complete services to the guests.
* Assists Butlers in serving meals, snacks, tea, hors d’ oeuvres, cocktails and other food and beverage items in villas and/or cleaning up after meals.
* Assists in the arrangement of personal services, such as haircutting and styling, manicure, massage, etc. for Villa guests.
* Remains immediately available during assigned shift to respond guests’ needs.
* Assists in the Mansion kitchen.
* Prepares orders for Villas, delivers the orders to the Butler assigned to the Villa, and maintains a clean working area in the kitchen.
* Maintains Butler’s pantry and all other assigned areas in a neat and serviceable condition.
* Reports any deficiencies or safety hazards to Supervisor and coordinates corrective action.
* Detects flaws relating to service standards and makes corrections prior to service delivery.
* Assists Butlers in anticipating guest’s needs regarding butler services and is supportive and proactive in lending team support.
* Maintains the confidentiality of all guests and business practices of the Mansion.
* Performs other job related duties as assigned.
# Three (3) years of experience as a food server, bus person or food runner required.
# Must have prior work experience in luxury resorts or private estates.
# Household Management training, Full Service Restaurant Server training and Bartending training preferred.
# Must be knowledgeable in all basics of food, beverage and personal valet services.
# Bilingual preferred.
# Strong organizational skills to function under time constraints.
# Effective listening skills with strong decision-making abilities.
# Working knowledge of PC software (MS Word, Excel).
# Must be able to work in a fast-paced, busy, and somewhat stressful environment.
# Physical ability to access all areas of the facility, stand, walk, bend, lift at least 30 lbs.
# Work in a busy and noisy hotel environment with constant dirt, dust, smoke and fumes.
# Work indoors with frequent cold or warm temperatures and being exposed to hot surfaces, steam, wet floors, sharp knives.
# Exposure to hot surfaces, steam, wet floors, sharp knives.
# Must possess interpersonal skills to deal effectively with all business contacts.
# Maintain a professional, neat and well-groomed appearance adhering to MGM Grand standards.
# Must be able to communicate effectively in English, in both written and oral forms.
# Work varied shifts including weekends and holidays.
# Proof of eligibility to work in the United States.
# High School Diploma or equivalent is required; an Associate’s Degree preferred. |
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Skills:
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Job Link:
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http://www.mgmmiragecareers.com/mgmgrand/mgmgrand- ...
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Security Clearance:
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Unspecified |
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Employment Type:
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Salary Range:
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USD |
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| Other Information |
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Degree:
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Unspecified |
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Experience (year):
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Job Location:
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Las Vegas - Nevada - Nevada |
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Post Date:
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12/10/2009 |
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| Contact Information |
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Company:
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MGM Grand Las Vegas |
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Contact Name:
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MGM Grand Las Vegas |
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| Apply Online |
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