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Job Title:
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Mortgage Servicing Operations Representative - 89318 |
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Job Category:
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Sales/Retail/Business Dev. |
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Job Description:
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NY-Depew Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities. The Lien Release Department supports the release processing function for all paid-in-full residential mortgage and home equity (line and loan) products. Various internal and external resource tools are used to capture the necessary data elements to complete the release document. This consists of obtaining all necessary recording (assignment, CEMA, supplemental, and/or modification) and other required information based on state and county guidelines. The department also supports functions relative to timeshares, cooperative loans, corrections, and duplicate discharge requests. Complete complex, responsible and somewhat specialized clerical work, under limited supervision, in one or more operations functions within Mortgage Servicing. Complete specialized research to resolve problems. Assist in providing guidance and training to less experienced personnel. Complete other responsibilities, as assigned. Complete duties involving complex, responsible and somewhat specialized clerical work in one or more operations functions within Mortgage Servicing, under limited supervision. Use judgment and initiative in completion of assigned tasks. Complete necessary and specialized research to resolve problems in assigned area. Work with other departments, business units and/or external customers to resolve inquiries as required. Operate computer terminal or personal computer and familiar with appropriate software, screens and functions. Maintain production and quality standards to meet department goals. Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues. Promote an environment that supports diversity and reflects the HSBC brand. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Basic Qualifications: High school diploma or equivalent experience Minimum of three years proven mortgage servicing operations experience or equivalent Proven communications, typing and organizational skills HSBC is a pay for performance company with policies and programs designed to ensure all employees receive fair and equitable compensation based on performance. Our compensation program is designed to attract, motivate, develop and retain the very best people. We are proud of our comprehensive flexible benefit program. Our program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Our benefit features include, but are not limited to; medical, prescription drug, dental, vision, life insurance, short and long term disability, retirement plans, stock option purchase plan, and a competitive time off program. |
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Skills:
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See Job Description |
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Job Link:
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http://ars2.equest.com/?response_id=902920667e521b ...
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Security Clearance:
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Unspecified |
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Employment Type:
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Salary Range:
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USD |
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| Other Information |
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Degree:
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High School |
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Experience (year):
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0 |
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Job Location:
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Depew - New York |
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Post Date:
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07/29/2010 |
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| Contact Information |
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Company:
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HSBC |
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| Apply Online |
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