Black Box

Remote & Distanced Workforce Solutions

Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.

For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.

On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver.  WE ARE HIRING!

Jun 15, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box United States
Jun 15, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box Michigan, USA
Jun 15, 2021
Job Description The Data Center Network Technician II delivers and configures network infrastructure equipment, services and solutions needed to support client data center systems and environments. They also perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as servers, storage, network equipment and/or other telecommunications and network devices. Location: Onsite at Customer - High Point, NC Website: bboxservices.com Essential Functions: On-site support at client premises performing tasks such as hardware, software, and network troubleshooting, server imaging, deployment, configuration, rebuild and decommissions. Physically install, configure and test network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets. Employ appropriate troubleshooting techniques for network performance...
Black Box North Carolina, USA
Jun 15, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box Tennessee, USA
Jun 15, 2021
Job Description Primarily Roles & Responsibilities • Responsible for the accounting of one or more designated operating companies. • Ensuring accounting entries are posted in a timely manner so that account balances are properly stated • Taking ownership of the balance sheet accounts and performing analytical reviews of those accounts. Preparing and documenting month-end Balance Sheet Specifications (reconciliation, G/L account breakdown, supporting documentation) • Coordination and execution of the month end closing activities of the entities according to closing schedule and in line with both US GAAP and internal accounting guidelines and participating in month-end close in general by performing a variety of accounting tasks • Conducting quarterly balance sheet and P & L Fluctuation Analysis and monthly expense variance analysis • Preparing consolidation, inter-company transactions and reconciliations • Local GAAP to US GAAP reconciliations •...
Black Box United States
Jun 13, 2021
Job Description The Business Development Manager is focused on the development of customer relationships sales opportunities within new and dormant accounts to Black Box. Strategically-minded, the BDM will prospect, build relationships, and develop and close sales opportunities within new accounts. As this position is focused on the pursuit and acquisition of 'new logos', the BDM will cultivate the teams that will support the account beyond the initial opportunity wins, which will enable the BDM to pursue other new prospects for Black Box. Job Responsibilities Identify prospects, and establish relationships with new customers and dormant accounts. Specifically, the BDM will target larger organizations, with a primary focus on Fortune 1000 prospects. Position Black Box solutions to close profitable business; driving the entire sales cycle from prospecting to closing sales within the developing accounts, with the goal of achieving and exceeding the assigned...
Black Box Tamboré, Barueri - State of São Paulo, Brazil
Jun 13, 2021
Job Description Global Response Cener Supervisor manages the day-to-day work activities for assigned Global Response Center (Tier 1) inclusive of the people, process, systems and measures. Manage technical staff responsible for Tier 1 response center delivery activities including collecting client information for ticket creation, incident management, event management, problem management and related ITIL processes to ensure client troubleshooting is resolved in a high quality and professional manner. Employ structured and disciplined practices to ensure consistent technical support and service delivery in a 24X7 environment are consistent with company initiatives and client expectations. Manage and achieve financial targets inclusive of annual budget, gross profit and related financial metrics within area of responsibility. Ensure activities are achieved that meet corporate client satisfaction objectives as well as internal and external SLAs. Essential Functions:...
Black Box Texas, USA
Jun 12, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box Minnesota, USA
Jun 12, 2021
Job Description The Response Center Analyst 1 provides exceptional client service and is a hybrid service/support analyst role with customer facing front line support encompassing three (3) core business areas; NOC operations, carrier management and proactive monitoring, call center support, and help desk support for internal and external clients. Position focus on flexibility, availability, adaptability, with a superior level of focus on customer service, and awareness of SLAs with the expectation to exceed customer expectations in all areas of responsibility. Website: www.bboxservices.com Location: Dallas Manage multiple monitoring, ticketing, and CRM tools to ensure proper workflow of support requests. Call acceptance of customers requesting multiple levels of support for a wide range of products. Prioritization, classification and escalation of incidents according to standard operating procedures. Provide first level help desk support for both...
Black Box Texas, USA
Jun 12, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box Austin, TX, USA
Jun 12, 2021
Job Description The Service Delivery Lead (SDL) - Data Center Operations, Infrastructure is a professional technical services manager responsible for co-coordinating the delivery of managed services into key enterprise customers by providing a single point of contact to the customer. The SDL plays a vital role in creating long-term customer relationships and acting as the bridge between the client and the operational delivery teams with the ability to make changes in end-to-end processes as required ensuring optimal overall performance on the contract. The key responsibility of the SDL is governance across all areas including service management, incident and change management, continual service improvement, onboarding and workflow, dashboard and reporting, financial performance, and customer satisfaction, as well as playing a key role in ensuring the highest level of operation service delivery. Location: Onsite at Customer - Fort Worth, TX Key Responsibilities: Service...
Black Box Texas, USA
Jun 12, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box Houston, TX, USA
Jun 12, 2021
Job Description The Service Delivery Manager (SDM) - Data Center Operations, Infrastructure is a professional technical services manager responsible for co-coordinating the delivery of managed services into key enterprise customers by providing a single point of contact to the customer. The SDM plays a vital role in creating long-term customer relationships and acting as the bridge between the client and the operational delivery teams with the ability to make changes in end-to-end processes as required ensuring optimal overall performance on the contract. The key responsibility of the SDM is governance across all areas including service management, incident and change management, continual service improvement, onboarding and workflow, dashboard and reporting, financial performance, and customer satisfaction, as well as playing a key role in ensuring the highest level of operation service delivery. Location: Onsite at Customer Site- Portand, OR Website: bboxservices.com Key...
Black Box Oregon, USA
Jun 12, 2021
Job Description Black Box Network Services, the global leader in communication system integration, is looking for a Desktop Support Technician with the ability to perform desktop support tasks such as reimaging to Windows 10, data migrations, and set up of new hardware. This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success. Position Details: Hourly position based upon experience & skill level Long term contract with possible extension(s) Standard work hours: Hours vary based upon projects/tickets assigned to. Maily day hours; but some nights and weekends may be required. OT is usually on a volunteer basis. Candidates should reside near Charlotte, NC Travel requirements: 4 hour radius of Charlotte, NC supporting up to 12 sites...
Black Box North Carolina, USA
Jun 12, 2021
About Us What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box® is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design,...
Black Box Ohio, USA