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Company Info

Express Mart
Syracuse, NY, United States

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Team Leader


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Employment Type:

Full Time, Part Time



Job Description:

Express Mart Convenience Stores, a leading convenience retailer in New York State, located in Dryden NY, is seeking Full-Part Time Team Leads for our Newly rebuilt location. 

Express Mart is a chain of convenience stores that is wholly owned and operated by Petr-All Petroleum Corporation. Petr-All Petroleum is a wholesale supply and distribution company of gasoline and diesel fuel. Express Mart was created as a way to better serve our guests by not just offering gasoline but, all convenience needs. Since then, Express Mart has grown to over 70 retail outlets throughout Upstate New York as well as several franchise locations.
We are a hard-working, growing team of dedicated and talented people. We love what we do for a living. At Express Mart, we find joy in helping others. We set goals, have fun and serve our guests with a smile. We believe in dedication, education, empowerment and passion. Our sales associates are responsible for delivering world-class guest experiences.

Team Lead Duties:
  • Ensure that each guest receives the best buying experience by providing fast, friendly full service in an environment which includes greeting and acknowledging every guest, maintain outstanding company standards in all areas including housekeeping, solid product knowledge and all other components of guest service.
  • Follow weekly schedule as posted.
  • Adhere to company policy and procedures as well as state regulations regarding age restricted products
  • Maintain awareness of all product knowledge, merchandise promotions and advertisements.
  • Work with other employees as a member of a team.
  • Follow local health regulations and Express Mart policies pertaining to food handling.
  • Follow vendor check in procedures as defined in the operations manual.
  • Clean and maintain equipment and ensure high margin products (coffee, fountain drinks, deli, etc.) are available at all times.
  • Knowledgeable in our guest needs and utilize up selling to increase sales.
  • Accurately count and balance cigarettes, lottery and miscellaneous.
  • Stick fuel tanks with water paste and match to ATG report.
  • Receive and perform Fuel Price changes.
  • Check refrigeration equipment for proper performance (minimum once per shift) and advise management of any problems.
  • Adhere to company policy regarding containment of fuel spills and notify Store Manager immediately.
  • Understand all cash handling procedures, including register breakdown, drawer dollar limit and safe accountability
  • Work unsupervised and take lead role when Store Manager is not on duty.
  • Assist Store Manager with all ordering including Grocery, Deli and HDD.
  • Read all expiration dates and codes on all product, including cigarettes and smokeless and assist with Reclamation procedures.
  • Assist with all price changes including promotions and Day One Checklist.
  • Assist Store Manager with Inventory, HDD and Deli audits.
  • Assist in training new Level I Sales Associates.
  • Handle guest complaints when Store Manager is not on duty.
  • Make shelf tags, receiving with Handheld and assist with planogram revisions.
  • Assist with all gas and monthly competitive surveys.
  • Change pump hoses, nozzles and breakaways. Check fuel fills for water and follow proper procedures for emptying and cleaning.
  • Compile, prepare and enter Daily Paperwork.
  • Assist Store Manager with 10-Day Fuel procedures.
  • Receive and send E-mails.
  • Teach and reinforce Express Mart Credos.
  • Ability to work 32+ hours and available all shifts.


Job Requirements:

  • Be able to perform all responsibilities and requirements as specified in the sales associate job description.
  • Enthusiastic attitude and friendly service.
  • Flexibility to accommodate sudden schedule changes and availability to be on call 24 hours a day, if an emergency arises.
  • Good communication skills.
  • Ability to work with and motivate employees to achieve the best buying experience and business climate for our customers and our employees.
  • Be able to achieve performance standards with respect to: store computer, POS machines, cash registers, equipment and particular systems in operation at the location.
  • Be able to work effectively in the general physical environment or surroundings under which the job must be performed.
  • Personality Requirements: Trustworthiness, good judgment, discretion, cooperativeness, initiative, creativity, service-oriented.
  • Be able to meet the physical demands such as walking, stopping, lifting, handling boxes, talking, seeing, etc. including the amount of physical effort to perform each task as well as the length of time during which the effort must expend both in duration and frequency.
  • A high school diploma with some college preferred, or experience in retail and management.
  • Hazards associated with each task: Must have the mental and physical qualification required to perform the work safety, occupational safety and health issues, including exposure to gasoline fumes, cleaning products and other similar hazards.
  • Must be able and willing to assume all managerial responsibilities up to company standards of a gas station or convenience store without notice.
  • Candidate should have prior retail experience preferably through an understanding and working knowledge of the operation and marketing of a convenience store.
The list of requirements, duties, and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.

  • Starting pay dependent upon experience.
  •  Express Mart offers competitive wages.
  •  Medical and Dental Insurance
  • 401k- Paid Time Off- Holiday Pay
  •  Employee Meal Discounts
  •  Bonus potential
  •  Advancement potential
  •  Direct Deposit
  •  Scholarship competition
If interested in joining a winning team, please visit: www.expressmart.com
EOE Drug-Free Workplace

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