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Company Info

TATE Incorporated
Alexandria, VA, United States

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Info Tech and Systems Support Technician


Job ID:




Job Category:

Information Technology


per hour

Zip Code:




Employment Type:

Full Time




IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture, Software-Web Development, Systems Analysis - IT, Telecommunications Administration-Management, Usability-Information Architecture, Web-UI-UX Design

Job Description:

A mid-level system administrator, with a strong networking background, to provide support for a geographically dispersed, medium-sized, DoD government agency. The system administrator will be a part of a small, cohesive team, supporting various Microsoft Windows 2008 Active Directory based networks. This position will require minimal travel, inside and outside of the Springfield, VA area, in support of remote client locations. Candidate must have superb communication skills, as they will be directly interfacing with the client, and must be able to manage and complete multiple tasks in a timely manner. Candidate should be knowledgeable in the configuration and support of Cisco routers and switches, Microsoft Exchange Server 2010, Active Directory, Microsoft Windows Server 2008, Windows 7, Windows 10, Microsoft Office Suite 2007/2010, as well as be familiar with Microsoft SQL Server administration. Candidate should be knowledgeable of current DoD IT Policy and Regulations. Familiarity with VM environment to include VM, VDI and Horizon View.


            Responsibilities include but are not limited to:


  • Installation, configuration, and administration of Microsoft based servers and workstations setup in an Active Directory based environment, ensuring all critical servers are operational.
  • Configures and manages Group Policy, host and client access, access rights, and user account maintenance.
  • Researches, evaluates, installs, configures, and troubleshoots all hardware, peripherals, and equipment necessary to meet integrated systems objectives.
  • Stays up to date with current and future technologies while identifying ways to leverage technological solutions against current problem sets.
  • Proficient in patch management, software installation, maintenance, and upgrades.
  • Maintain Exchange Server e-mail system, including directory, file permissions and user accounts.
  • Able to secure Servers and Workstations in compliance with the Defense Information Systems Agency's (DISA) Security Technical Implementation Guides (STIGs), Security Content Automation Protocol (SCAP/XCCDF) or similar standards.
  • Monitor system logs and activity on all servers and devices;
  • Ensures that all customer requests are logged and updates calls utilizing the designated call handling and tracking system.
  • Perform scheduled and unscheduled backups of critical information systems; verifying their success.
  • Coordinates efforts under the general supervision of the IT Manager; performs additional tasks as deemed necessary by IT Manager to meet customer requirements and deadlines.
  • Participates in the development and testing of custom software applications to support client needs


Job Requirements:

Education and Experience

  • 4-8 years experience in Systems Administration
  • Candidates must also have 4-6 years experience with Microsoft Active Directory, DNS, DHCP, backup operation and maintenance, and basic TCP/IP troubleshooting.
  • Exceptional experience in the following Windows platforms; Windows 2003/2008 Server, Windows 7 Professional, Windows 10 Professional, MS Office Suite/Outlook 2007/2010.
  • Current Security+ or CISSP certification


Special Skills and Abilities

  • Knowledge of data security and disaster recovery systems and procedures.
  • Candidates must be able to lift 50 pounds.
  • Solid interpersonal and communications skills.
  • Strong Listening, Analysis, Reasoning and Problem-solving skills;
    Ability to work within a team structure.


Physical Requirements



Working Conditions

            The job is performed in a general office or comparable working area; occasional distractions, such as noise, interruptions, or congested work area. 


Special Requirements

            Top Secret Clearance with SCI eligibility

Security Clearance:

Active Top Secret

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