Mar 25, 2022

Collections Representative - Frankfort, NY

  • Northern Safety & Industrial
  • Frankfort, NY
Full-Time Administration Customer Service Other

Job Description

PLEASE FORWARD RESUMES TO: [email protected] 

Do you present well over the phone and enjoy conversing with customers?

Do you present well over the phone and enjoy conversing with customers?

Northern Safety & Industrial, a member of the Wurth Group and a leading distributor of industrial and safety supplies, has an opportunity for those seeking a successful career in collections and credit.    We have a Full time opening with great potential for someone who is ambitious, hard working, good with numbers and competent when dealing with customers on the phone. 

The Collections Representative role consists of contacting customers with delinquent accounts and attempting to resolve payment problems in a professional, legal and timely manner.   In addition, the job includes running reports, analyzing past due accounts and taking appropriate action to resolve discrepancies, billing errors and credit limits. 

Expectations of the Role:

  • Run necessary reports daily to analyze past due accounts and take appropriate action relating to all collection’s activity, payment discrepancies, billing errors and credit limits.
  • Utilize effective contact management skill to update all customer information, document all customer and collection activity, and follow up on all forms of communication.
  •  Recommend and prepare accounts for third party action regarding outside collections, abandoned debt and bankruptcies.
  • Process credit card payments, provide statement of accounts when requested by the customer or other related departments. Send invoices to the customers in their base as needed.
  • Provide back up to other areas as needed, primarily queue coverage
  • Assist in special projects and department tasks as directed by the Credit Manager


Skills and Experience we like to see:

  • Confidence and be someone who can learn quickly, be a team player and positively contribute to the Collections/Credit Department.   
  • 2-3 years of collections/credit and/or phone customer service or office experience. 
  • Capability to daily interact in person and on the phone, exceptional organizational skills and proven analytical and math skills.



Apply today!  Interested candidates may submit a resume via email or fax to (315) 793-4960.


Founded in 1983, and headquartered in Utica, NY, Northern Safety & Industrial, a member of the Würth Group, is a rapidly growing national distributor of top-quality safety products, solutions and industrial supplies.  Northern Safety & Industrial (NSI) offers a unique culture to over 700 associates with a strong emphasis on teamwork, personal and professional development, and continuing education and training in a nurturing environment. Because of this unique culture, NSI associates are provided the opportunity to move up in the ranks by proving themselves through individual performance. Overall, NSI and its affiliates are doing big things in the safety & MRO distribution marketplace and now is a great time to think about building your career with us.


Don’t miss this career opportunity!!

Great Compensation Package!

Ability to work in a professional and friendly work environment!

Work for an industry leader!

Excellent potential for career growth!

Comprehensive Benefits to include Medical/Dental/Vision insurances, 401K, Company paid life insurance and long-term disability, voluntary programs and much more!


Be a part of a company with a winning attitude!!







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