Nov 23, 2021

Service Advisor

$50,000 - $120,000 yearly
  • Monroe Dodge
  • 15160 S Dixie Hwy, Monroe, MI, USA
Full-Time Automotive

Job Description

 AUTOMOTIVE SERVICE WRITER


No Experience Needed!
Great Benefits and Pay Plan!


The Low Payment Kings at Monroe Superstore are looking to hire new Service Writers to join the expanding team! We are part of a successful dealership group- family owned and operated since 1966, with a great number of existing, long-term employees. Our mission has always been the same: to provide world class customer service, before and after each sale!

We believe that culture makes a difference, so we focus on building relationships with our employees, our customers, and our community.


What we offer:

  • We offer many benefits, including college education!
  • 401(k) Plan
  • Competitive Pay Plan!
  • Health Care
  • Life Insurance
  • Continuous Training
  • 5 Day Work Week
  • Paid Holidays 
  • Annual event and days off calendar!


Responsibilities – Service Writer:

  • Responsible for the entire customer service experience until vehicle is turned back over to customer
  • Generate estimates, suggest services, and advise on any current promotional product/services
  • Advise customers on the routine care of their vehicle and the value of maintenance in accordance with the manufacturer’s specifications
  • Communicate to the customer on targeted completion time
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • Document repair and maintenance changes on repair order
  • Resolve customer complaints and questions
  • Establish and maintain strong positive working relationships with customers to encourage repeat and referral business


Qualifications and Requirements – Service Writer:

  • No Experience Required!
  • Superior communication and customer service skills
  • Positive, can-do attitude
  • All applicants must be authorized to work in the USA
  • Valid driver’s license and good driving record
  • Must pass background test and drug screening prior to employment


We are an equal opportunity employer
and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

Occupations

Technical Customer Service, Vehicle Repair and Maintenance

States

MI, OH

Security Clearance

NO Security Clearance

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