Program Manager (OPM) - (USAL PMSS PM) WASHINGTON, DC

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https://btltech.mua.hrdepartment.com/hr/ats/Posting/view/1297

The Office of Personnel Management Human Resource Solutions (OPM HRS) provides customized human capital and training products and services to support Federal agencies in meeting their mission objectives. The mission of USALearning® (USAL) supports the development of the federal workforce and advances the accomplishment of agency missions through simplified and one-stop access to high quality e-Learning products, information, and services. USAL is a service provider by-government-for government that supports employee skills enhancement, retention, certifications and credentialing in the development of the Federal and DoD workforce. USAL’s integrated optimal solutions are configured to support agency requirements through the development and delivery of uniquely configured cloud-based learning ecosystems. USAL is primarily focused on assisting the federal workforce, DoD, and State and Local municipalities to achieve agency missions effectively and efficiently. This procurement provides program support for acquisition and business operations for USAL.

POSITION DESCRIPTION

THIS POSITION IS CONTINGENT UPON CONTRACT AWARD

The Program Manager will have overall responsibility for the leadership and management oversight of the Office of Personnel Management Human Resource Solutions (OPM HRS) contract assuring financials, schedules, and objectives are met and that the highest level of customer satisfaction is achieved.  Specific responsibilities include but are not limited to:

• Acts as the primary contact for both the customer, employees and all subcontractor(s) on all program activities
• Meets and confers with customer and subcontractor management officials regarding the status of specific program activities and progress
• Monitors cost to ensure Call Orders are within allocated funding to include facilitating burn rate statistics, forecasting of additional funding needs, etc.
• Provides input on all personnel actions for individuals assigned to various task orders to include but not limited to personnel schedules and/or shifts, leave/LWOP requests, projected vacancies, terminations, etc.
• Track project status and alert COR with identification of potential delays
• Organizes, directs, and coordinates planning and execution of all program support activities
• Ensure the efforts of all assigned personnel meet customer needs and result in high customer satisfaction, constantly anticipating process improvements
• Prepare and submit all contract deliverables or other reports, to include those due to and/or submitted by customer, contracting officer, and subcontractor as required; spearhead adherence to Quality Control Plan
• Prepares and leads quarterly program management reviews to ensure all aspects of contract are being met or exceeded
• Identifies program problems and develops proactive solutions such as reallocation of resources
• Responsible for Profit and Loss of program
• Partner with hiring manager to and the leadership team to ensure all phases of the recruiting lifecycle (identification of needs, sourcing, screening, scheduling, interviewing, and selection and on boarding) are executed in an effective fashion

Job Requirements

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Business, Management or related field required; Degree/related experience substitution/trade-off may be considered at the discretion of the hiring official
• Minimum 8 years program management experience in a federal government contracting environment. Previous experience with OPM is highly desired.
• Must possess excellent verbal and written communication skills

• Demonstrated ability to lead a team under tight deadlines with changing or competing priorities
• Demonstrated ability to identify problems early, develop mitigation plans and communicate alternate course of action to the customer
• Must possess a strong background in leadership and problem solving in changing situations
• Demonstrated experience with contract modifications and other related contractual requirements
• Demonstrate expertise with Microsoft Office Products  

Location Washington DC - Washington, DC 22012 US (Primary)
Category Professional Services Shift Type