The Office of Personnel Management Human Resource Solutions (OPM HRS) provides customized human capital and training products and services to support Federal agencies in meeting their mission objectives. The mission of USALearning® (USAL) supports the development of the federal workforce and advances the accomplishment of agency missions through simplified and one-stop access to high quality e-Learning products, information, and services. USAL is a service provider by-government-for government that supports employee skills enhancement, retention, certifications and credentialing in the development of the Federal and DoD workforce. USAL’s integrated optimal solutions are configured to support agency requirements through the development and delivery of uniquely configured cloud-based learning ecosystems. USAL is primarily focused on assisting the federal workforce, DoD, and State and Local municipalities to achieve agency missions effectively and efficiently. This procurement provides program support for acquisition and business operations for USAL.
THIS POSITION IS CONTINGENT UPON CONTRACT AWARD
The Program Manager will have overall responsibility for the leadership and management oversight of the Office of Personnel Management Human Resource Solutions (OPM HRS) contract assuring financials, schedules, and objectives are met and that the highest level of customer satisfaction is achieved. Specific responsibilities include but are not limited to:
Acts as the primary contact for both the customer, employees and all subcontractor(s) on all program activities
Meets and confers with customer and subcontractor management officials regarding the status of specific program activities and progress
Monitors cost to ensure Call Orders are within allocated funding to include facilitating burn rate statistics, forecasting of additional funding needs, etc.
Provides input on all personnel actions for individuals assigned to various task orders to include but not limited to personnel schedules and/or shifts, leave/LWOP requests, projected vacancies, terminations, etc.
Track project status and alert COR with identification of potential delays
Organizes, directs, and coordinates planning and execution of all program support activities
Ensure the efforts of all assigned personnel meet customer needs and result in high customer satisfaction, constantly anticipating process improvements
Prepare and submit all contract deliverables or other reports, to include those due to and/or submitted by customer, contracting officer, and subcontractor as required; spearhead adherence to Quality Control Plan
Prepares and leads quarterly program management reviews to ensure all aspects of contract are being met or exceeded
Identifies program problems and develops proactive solutions such as reallocation of resources
Responsible for Profit and Loss of program
Partner with hiring manager to and the leadership team to ensure all phases of the recruiting lifecycle (identification of needs, sourcing, screening, scheduling, interviewing, and selection and on boarding) are executed in an effective fashion
EDUCATION AND EXPERIENCE
Bachelor’s Degree in Business, Management or related field required; Degree/related experience substitution/trade-off may be considered at the discretion of the hiring official
Minimum 8 years program management experience in a federal government contracting environment. Previous experience with OPM is highly desired.
Must possess excellent verbal and written communication skills
Demonstrated ability to lead a team under tight deadlines with changing or competing priorities
Demonstrated ability to identify problems early, develop mitigation plans and communicate alternate course of action to the customer
Must possess a strong background in leadership and problem solving in changing situations
Demonstrated experience with contract modifications and other related contractual requirements
Demonstrate expertise with Microsoft Office Products
Location Washington DC - Washington, DC 22012 US (Primary) Category Professional Services Shift Type
Through specialization in medical, information technology, and professional services, BTL Technologies Inc., provides world-class excellence and proven experience in workforce solutions.
By acquiring technologically-savvy and experienced team members who embrace our core values of Quality, Flexibility, Integrity, Transparency and Honesty, BTL is able to supplement our clients’ personnel needs with talented, engaged professionals. Founded by a military veteran in 2006, with a company size of over 100 employees, BTL boasts more than 150 years of combined military experience.
BTL stands for Built to Last for one reason - because we take care of our employees. We believe the greatest technology is the mind, so we invest in our employees to bring our client the most innovative, technologically savvy, and adaptable workforce.
We understand the unique personnel needs of government agencies across the country. It is for this reason we seek outstanding individuals who embody our “Core Values” — integrity, honesty, openness, trust, excellence, flexibility and strong professional ethics. If this sounds like you, we encourage you to join our applicant pool.
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