You probably never thought about working for a pest control company; but it may just be everything you are looking for.
Plunkett's is a solid, family-owned business established in 1915 celebrating over 100 years of continued growth! Our service area covers 22 states with headquarters in Fridley, Minnesota and an office in Columbus, OH. Our nearly 600 employees receive competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training and career development. Plunkett's is an outstanding, privately owned company that holds a great deal of opportunity for a sharp, motivated collections and accounts receivable specialist.
Come join the Plunkett's family!
As part of our Administrative Specialist team, you will provide support to Plunkett's office operations by performing both temporary and permanent duties. Tasks may be added, dropped, or changed based on future impact of technology and client data management software changes. You will be required to use Plunkett's ERP system, named Clypboard, daily. Training will be provided, but familiarity and experience with ERP systems is beneficial.
Essential Job Duties:
Oversee the company's payment collection process.
Send past due communications.
Follow up with customers about their account's payment status.
Work with operations regarding servicing past due accounts.
Handle the collection of payments that are recorded by our technicians.
Coordinate with a third-party collection company when needed.
Support Accounts Receivable by reconciling daily payments and deposits.
Support billing, collections, and account management operations.
Perform administrative duties as assigned to ensure monthly tasks are completed by deadlines.
Cross train on other administrative duties and perform backup duties as needed.
Provide telephone backup support to Client Service.
Support clients with escalated billing questions.
Process a large volume of daily emails.
Adapt quickly to change and work under tight deadlines.
Communicate effectively with both internal and external clients.
Ability to manage multiple tasks and prioritize with support from Admin lead.
Project a professional image; is friendly, pleasant, and courteous when dealing with internal and external clients.
Cooperate with Company management by performing any other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty effectively. The requirements are representative of the knowledge, skill, and/or ability required
High school diploma or equivalent
Ability to read, legibly speaks, and understands English; must be able to communicate clearly and effectively to clients and Plunkett's employees; including strong telephone skills (tone, clarity, grammar, and phone etiquette)
Available to work 8:30am to 5:30pm M-F with some overtime required in the summer months
The ability to prioritize and manage multiple tasks and deadlines
Self-directed with strong work ethic and attention to detail
Must have the capability to work independently and as part of a team
Proficiency in MS Office applications, typing, and 10-key
Competency working with spreadsheets and managing large amounts of data
Must be able to work in a team environment and develop positive relationships with co-workers
Favorable drug test and acceptable background record is also required
Previous experience working with collections
Physical Demands and Work Environment
Communicates through telephone conversations, face-to-face interactions, texts and email
The ability to lift and carry up to 10lbs
Sitting for long periods of time; occasional bending, kneeling, stooping and crouching
Read printed materials and a computer screen
Stamina needed to maintain attention to detail despite interruptions
Must possess the mobility to work in a standard office setting and to use standard office equipment including a computer, keyboard, and telephone
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Plunkett's is an equal opportunity employer and committed to hiring and retaining a workforce that reflects the diverse communities we serve. EOE/Minorities/Females/Protected Vets/Disabilities/LGBT
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
We arm each technician with smart technology and the skillset to intelligently approach pest control, to reach the best resolution. We are well known in the industry for our training program and developing only the best technicians.
As a longtime pest control provider, we know that earning and keeping our client’s trust is as important as taking care of their pests. Our technicians and office staff are career professionals who take the meaning of their service function seriously. The sum and substance of our business are the people we employ to perform the service and the relationships they have with our clients. We get that and we take it very seriously.