Jan 25, 2022

HR Training and Development Specialist

  • IL Action for Children
  • 4753 North Broadway, Chicago, IL, USA
Full-Time Nonprofit - Social Services

Job Description

ABOUT US:

Illinois Action for Children (“IAFC”), a local, state and national leader in the early childhood care and education sector for over 50 years.  IAFC programs, services, and advocacy improve learning and life outcomes for children and families, including reducing the effects of poverty.  IAFC works to ensure that every child in Illinois – particularly those in need – have access to the necessary resources to succeed in school and in life.

Along with our mission, IAFC is committed to building and maintaining a diverse, equitable, inclusive, and anti-racist culture. We are dedicated to this pledge through our hiring practices and our focus on creating a culture and environment where diverse perspectives, ideas, and identities are valued and integrated into our way of working and servicing our staff and clients.  IAFC staff represent a wide diversity of racial, socio-economic, gender, religious, and national identities.  We welcome all applicants who share our mission and vision to join us in our essential work.        

SUMMARY:

Under the direction of the HR Training and Development Manager, the Training and Development Specialist designs, develops, conducts, and evaluates agency wide training programs.  Conducts needs analysis to determine ways to improve employee performance. All work to be completed with minimum supervision and in accordance with Organization standards.

This incumbent will be expected to promote and adhere to the workplace core capabilities of: accountability, customer focus, continuous quality improvement (CQI), communication, competent people and clear priorities. All work to be completed with minimum supervision and in accordance with organizational standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Participate in needs analysis studies to determine training and performance needs with the organization.  Confer with management to gain knowledge of specific work situations requiring employees to better understand changes in policies, procedures, regulations and technologies.  Look for ways to improve organizational productivity through training and education.  Recommend tools, resources, and training.
  2. Assist in developing training materials. In conjunction with the manager, selects, develops and maintains teaching aids such as training manuals, demonstration models, multi-media visual aids, computer tutorials, and reference works. Select or design testing and evaluation methods to be used to measure learning.  Maintain the training schedule and room reservations for internal and external training locations.
  3. Conduct training sessions covering specified topics for new and current employee training. Sessions include topics such as: orientation, customer services, new policies/procedures training and other trainings assigned. Update materials for accuracy and to increase learning. 
  4. Career Development: Answers employees’ questions regarding opportunities for advancement and the required training or education.  Direct employees to external educational and training resources.  Assist in counseling staff on appropriate training programs.
  5. Provide observations and suggestions for improvement regarding training effectiveness.  Survey trainees within 90 days to measure progress and to evaluate the effectiveness of training.  Report on progress of trainees under guidance during and following training period. 
  6. Maintain upkeep of the Learning Management System (LMS). Data entry of courses and performance management documents, and the ability to run reports from the system. Provide training to new management on the LMS system, when needed.
  7. Execute our workplace core capabilities of: accountability, customer focus, continuous quality improvement (CQI), communication, competent people and clear priorities.
  8. Other Functions: The Organization may assign other functions to the job at its discretion.

EDUCATION and/or EXPERIENCE:

Bachelor's degree in Human Resources, Communications, Training and Development or business related field. Two to three years of training or organizational development experience required in one or more of the following areas: needs assessment, survey analysis, developing and implementing training programs. Prior Learning Management System and course design experience preferred.

OTHER SKILLS AND ABILITIES:

  • Access to reliable personal transportation, valid driver’s license and insurance required.
  • Excellent oral and written communication skills
  • Excellent presentation skills
  • Ability to use good judgment in handling complex situations
  • Ability to adapt to change
  • Ability to travel locally, and work from different locations.
  • Ability to work and be on location between the hours of 8am-5pm, when conducting training.
  • Ability to function independently in a multi-task environment, as well as a part of a team
  • Expert-level skills in Microsoft Office specifically, in PowerPoint and Word.

Location: Uptown, Chicago, IL                    

Illinois Action for Children is EEO/M/F/V/D employer

As established by the Illinois Action for Children Board of Directors, all employees are required to receive a vaccination against COVID-19, unless a medical or religious reasonable accommodation is approved. If offered a job, the candidate must be able to prove that they have been vaccinated with one of the CDC-authorized vaccines, including either Pfizer-BioNTech, Moderna, or Johnson & Johnson / Janssen or request and be granted an accommodation before their start date or December 10, 2021, whichever is later.

States

IL

Security Clearance

NO Security Clearance

Job Requirements

EDUCATION and/or EXPERIENCE:

Bachelor's degree in Human Resources, Communications, Training and Development or business related field. Two to three years of training or organizational development experience required in one or more of the following areas: needs assessment, survey analysis, developing and implementing training programs. Prior Learning Management System and course design experience preferred.

OTHER SKILLS AND ABILITIES:

  • Access to reliable personal transportation, valid driver’s license and insurance required.
  • Excellent oral and written communication skills
  • Excellent presentation skills
  • Ability to use good judgment in handling complex situations
  • Ability to adapt to change
  • Ability to travel locally, and work from different locations.
  • Ability to work and be on location between the hours of 8am-5pm, when conducting training.
  • Ability to function independently in a multi-task environment, as well as a part of a team
  • Expert-level skills in Microsoft Office specifically, in PowerPoint and Word.

As established by the Illinois Action for Children Board of Directors, all employees are required to receive a vaccination against COVID-19, unless a medical or religious reasonable accommodation is approved. If offered a job, the candidate must be able to prove that they have been vaccinated with one of the CDC-authorized vaccines, including either Pfizer-BioNTech, Moderna, or Johnson & Johnson / Janssen or request and be granted an accommodation before their start date or December 10, 2021, whichever is later.


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