Nonprofit - Social Services
Virtual Meetings Specialist
The AAP is currently working remotely with an anticipated return to work date of March 28, 2022. The re-entry plan will be a hybrid approach.
All AAP employees must be fully vaccinated against COVID-19. Requests for a medical or religious accommodation in regard to this vaccination can be submitted for consideration upon an offer of employment.
Would you like to work at one of the nation’s most respected, mission-driven organizations? If so, the American Academy of Pediatrics (AAP) is seeking a Virtual Meetings Specialist to provide support for virtual and hybrid meetings in the American Academy of Pediatrics (AAP) on-site conference center using various conferencing platforms and services.
Bachelor’s degree in computer science required, or an equivalent combination of related education and work experience.
At least 2 years’ related experience supporting enterprise virtual meeting platforms and providing hands-on support to meeting organizers and attendees.
Excellent organizational, verbal written communication, critical thinking, interpersonal, and customer service skills required.
Must be able to multi-task and prioritize, think creatively, problem solve/troubleshoot under pressure, work both independently and as part of a team, collaborate effectively with various constituents, and promote and maintain a positive and cooperative team-oriented work environment with a commitment to equity, diversity, and inclusion.
Some overtime and weekend work may be required.
Some tasks include:
Provide daily operational and technical support of video conferences and virtual meetings and events primarily using Microsoft Teams, WebEx, and Zoom.
Manage video conference scheduling; create and manage user accounts; and escalate issues to appropriate staff as needed.
Assist in the setup and support of virtual conferencing meetings using various platforms and technologies.
Ensure continuity and seamless meeting experience for attendees.
Aid staff with virtual conferencing related issues and facilitate resolutions.
Work with outside vendors to resolve issues and perform updates/upgrades, as needed.
Document and report on the various conferencing platforms, their usage, and associated costs.
Why work for the AAP?
Flexible hours and a focus on work/life balance.
State-of-the-art building equipped with standing desks, treadmill desks, cycle desks, on-site fitness center, and on-site exercise classes.
An on-site cafeteria with food costs that are subsidized by AAP.
Strong focus on mental health and wellness.
Competitive PTO and sick leave.
Excellent parental benefits, including adoption assistance.
The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.
Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.
The American Academy of Pediatrics (AAP) is a membership organization of 67,000 pediatricians and approximately 475 staff committed to the optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. The AAP promotes pediatrics and advances child health priorities by developing policy, conducting research, building coalitions, raising public awareness, funding community-based projects, and supporting training and professional education for our membership.
Mission: The mission of the American Academy of Pediatrics (AAP) is to attain optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. To accomplish this mission, the AAP shall support the professional needs of its members.
Our fabulous benefits: Health, Dental, Vision, LTD/STD, Vacation, Sick, Holiday pay, 401K/403B, Health and Wellness Reimbursement Program, Goal Achievement Program, Tuition Reimbursement, Life Insurance and AD&D Insurance, Flexible Spending Accounts.