If you are a Quality Manager looking for an exciting role working with industry leaders, look no further! Black Box is hiring a Data Center Quality Manager as part of our strategic growth initiative to work with our customer, Meta - the largest social media giant in the world.
In addition to our comprehensive total rewards package (medical, dental, vision, 401(k) with Company match, life/accident insurance, HSA, tuition reimbursement and more), we are offering relocation, temporary living and/or commuter assistance and/or a sign-on bonus for this position.
The Quality Manager plays an important role in Black Box's data center deployment program by monitoring all phases of the project to ensure that external and internal requirements are met before the product reaches our customer. This position will ensure high quality of our operations and services leading to the long-term success of our business.
Location: DeKalb, IL
Essential Functions are:
Develop overall quality plan and run books to support the data center rollout (includes quality of technical delivery, logistics, inventory controls) and maintenance of Noncompliance Register
Reviews requirements, specifications, and technical design documents to provide timely and meaningful feedback
Creates detailed, comprehensive, and well-structured installation and test plans and reviews testing documentation
Estimates, prioritizes, plans, and coordinates quality control and testing activities
Designs, develops, and executes QA scheduled reports (e.g. defects, installation deficiencies, project timelines and project level QA measurements)
Identifies, records, documents, monitors and tracks deficiencies and corrective actions
Monitors and inspects all operations that affect quality to align with industry and customer standards
Facilitates communications with internal and external teams to identify system requirements, failures, and process improvements
Investigates the causes of non-conforming products and trains users to implement QC solutions
Stays up-to-date with new testing tools and test strategies
Trains installers, where necessary, on testing methodologies
Bachelor's Degree preferred, or equivalent work experience
Minimum of 5 years of relevant experience
Knowledge of Project/Construction QA methodologies, tools, and processes
Experience in writing clear, concise and comprehensive test plans and test cases
Hands-on experience with QC implementation
Knowledge of testing and installation methodologies
Experience working in data center builds as well as fiber and copper performance testing
Certifications in QC, RCDD and DCDC preferred
Knowledge of TIA, NEC, BICSI and data center installations standards
What's in it for You?
Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.
About Black Box
Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.
We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.
For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.
On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver. WE ARE HIRING!