May 24, 2022

Account Manager - AV Technology Services | Remote - Chicago IL based

  • Black Box
  • Illinois, USA
Construction Defense Engineering Information Technology Management Other QA-Quality Control Sales management Information technology

Job Description

Job Description

Black Box is looking for a highly-motivated account manager in the Chicago area with experience selling video conferencing, unified collaboration, audio/visual integration and managed services solutions. The account manager position is responsible for prospecting new customers, managing and growing existing customer accounts and overall business development within the commercial, education, medical and state/local verticals.

Black Box is a leading partner of the key industry manufacturers such as Cisco, Crestron, Extron, Planar and many more. The account manager position requires a person who not only excels at managing direct customer relationships, but also excels at cultivating and nurturing partner relationships.


Location: Telecommuter Chicago IL

  • Negotiate and close sales to meet or exceed quota
  • Manage all aspects of the company's enterprise sales efforts within assigned accounts
  • Connect client's business objectives with Black Box offerings and solutions
  • Strong and demonstrable understanding of IT consumption models (i.e. Cloud & subscription)
  • Provide expertise around industry best practices and alignment to customer strategies
  • Manage a complex solution sale from prospecting through closing
  • Develops business plans, detailing activities that will drive assigned sales and gross margin quotas, including prospecting, account strategy, forecasting and pipeline management
  • Identify and generate leads through effective prospecting and networking
  • Effectively sell a broad portfolio of IT products and services
  • Establish yourself as a 'Trusted Advisor' to the prospect or customer
  • Partner with overlay sales and pre-sales engineering to align sales strategy
  • Interface and strategize with IT ecosystem partners in support of new business development
  • Lead RFP responses for delivery to customers and prospects
  • Accurately enter customer and prospect information, sales opportunity updates and forecast information into the CRM system.
  • Maintain professional knowledge and development with self-investment in learning, attending educational workshops; reviewing professional publications; and participation in professional societies

  • Bachelor's degree with 5 years' experience direct enterprise or strategic business solutions selling or relevant experience
  • Proven record of meeting/exceeding established sales and profit goals ($5M+ Quota)
  • Solution selling experience in IT services (Cloud, Software, Subscription, Security, UC, AV, Network, Managed Services, Consulting, Data Center) to enterprise accounts
  • Ability to effectively interface with C level executives
  • Established relationships with contacts in Enterprise Accounts preferred
  • Demonstrated ability to achieve high level of Customer Satisfaction.
  • Established relationships with partners in this space (i.e. Cisco)
  • Excellent objection handling and negotiating abilities
  • Experience in managing all aspects of the sales process
  • Excellent verbal and written communication skills
  • Strong time management and organizational skills
  • Strong collaboration skills with the ability to work as a team player in a fast paced, sales pursuit environment
  • Ability to travel +50%

#LI- PAAbout Us

What's in it for You?

Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

About Black Box

Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.

We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


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