Jun 22, 2022

Infrastructure Support Technician

  • Black Box
  • Arizona, USA
Full-Time Construction Defense Engineering Information Technology Management Other QA-Quality Control Sales management Information technology

Job Description

Job Description

Essential Functions:
  • Provide technology support for Black Box customers.
  • Installs, adjusts and maintains technical systems and applications.
  • Helps with installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
  • Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
  • Perform work under supervision.

Education Requirements:
  • High School/GED

Experience Requirements:
  • 0-2 years of experience in Telecommunications and/or IT field
  • Helper/entry level

Other Qualifications, Skills & Certifications:
  • Valid Driver's license may be required
  • Accreditation from a Technical School -- Applicable Skill Trades Program is preferred

  • Basic Computer Skills
  • Knowledge of IP-based systems, structured cabling systems, telephone systems, unified messaging, system security devices, data network equipment, videoconferencing equipment, wireless LANs, and PCs
  • Able to read, write and interpret various correspondence, memos and instructions
  • Basic understanding of telecommunications color codes, pin-outs, and infrastructure installation standards
  • Understand basic data center protocols/work rules
  • Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
  • Ability to carry up to 30 lbs. and lift up to 50 lbs.
  • Ability to climb ladders and work from heights
About Us

What's in it for You?

Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

About Black Box

Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.

We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


Other, Project Management



Security Clearance

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