Jul 20, 2022

Infrastructure Technician Lead (CW -Mobile)

  • Black Box
  • Ohio, USA
Full-Time Construction Defense Engineering Information Technology Management Other QA-Quality Control Sales management Information technology

Job Description

Job Description

  • The Infrastructure Technician III leads on-site skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems. This would include Black Box employees, subcontractors and technical community resources.

Position Details:
  • Hourly position based upon experience & skill level
  • Contract position through Dec; with possible extension(s)
  • Standard work hours: Sun-Thurs 6:00pm - 6:00am (OT as needed)
  • Location(s): Mobile - Supporting Cleveland, OH and surrounding areas. Open to other travel within the U.S. as needed.
  • Requires a valid Driver's License and a dependable vehicle

Essential Functions:
  • Willingness to travel within and outside of assigned region to lead technical installation teams for several weeks/months at a time.
  • Provide team leadership and assist Operations Managers as needed with employee assessments, feedback, and local requirements.
  • Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
  • Lead team to perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
  • Represent Black Box in client meetings to ensure that all parties are consistently updated on work progress and client expectations are being met.
  • Engage in internal planning to optimize Black Box's ability to complete the project within established guidelines.
  • Assist with material control to make sure that technicians have all materials needed to complete their work.
  • Ensure Black Box quality and safety guidelines are being followed.
  • Assist PM with SOW and scope management on project and service requests.
  • Responsible for ensuring tasks are completed in the time allotted.
  • Communication and reporting of daily activity completed for run books and project task logs, and assessment of completing task in the time allotted for completion.
  • Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
  • Perform site survey, document findings for submittal to sales engineering regarding requirements and needs.
  • Execute project milestones and test plans.
  • Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits.
  • Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.

Education Requirements:
  • High School diploma or GED equivalent required.
  • Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred.

Experience Requirements:
  • 6+ years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar experience)

Other Qualifications, Skills & Certifications:
  • BICSI Installer (INST1)
  • BICSI Installer 2 copper/fiber (INSTC/INSTF)
  • BICSI Technician (TECH)
  • Manufacturer certifications

  • Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable;
  • Installation of cable pathways, conveyances (e.g. ladder, trays, support systems);
  • Experience with wireless systems installation and troubleshooting;
  • Ability to communicate well and represent Black Box in client meetings and interactions;
  • Knowledge of through-wall penetration systems;
  • Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security, and wireless systems;
  • Advanced knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code;
  • Advanced knowledge of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards;
  • Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents;
  • Ability to carry up to 30 lbs. and lift up to 50 lbs;
  • Ability to climb ladders and work from heights.

About Us:

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Visit blackbox.com to learn more.



Other, Project Management



Security Clearance

NO Security Clearance

Apply Now