If you are a Field Engineer looking for an exciting role working with industry leaders, look no further! Black Box is hiring a Data Center Field Engineer as part of our strategic growth initiative to work with our customer, Meta - the largest social media giant in the world.
Location: New Albany, OH
Work in partnership with the Construction and Project Managers to ensure delivery and maintenance of all structured cabling and connectivity is on time, within budget, and up to industry leading standards for quality and reliability.
Work with client field engineering team to monitor progress and quality of installation within all phases of construction and/or operational tasks within the data center(s).
Review, comprehend and implement work as shown in contract documents. Review drawings and report on discrepancies to foster proactive quality control.
Serve as the technical lead for the construction team on all structured cabling standards, material selection, testing and installation methods in the field. Assist field installation team in resolving technical issues and partner with client's design and engineer team to support design reviews, BOM reviews, and as-built drawing validations.
Ensure site as-built design documentation is complete and up-to-date.
Coordinate with procurement lead as materials subject matter expert (SME) for all materials questions and estimates. Verify all required material types, quantities, cable lengths etc. necessary to complete requested work. Ensure correct mapping of all material counts and characteristics in comparison with construction drawings (general notes) and cable schedules prior to and throughout the duration of the project.
Provide oversight to the Run Operations team for the detailed turn-up schedule, moves, adds and changes, and set project priorities. Ensure rapid responses to high priority builds and break-fixes.
Support development of best practices and initiatives, coordinate SOPs/ SIPs with vendors, and participate in global and regional standards. Assist in developing and/or identifying network cable/rack/cabinet installation processes and standards.
Ensure crisp oversight and clear communication across multiple platforms with cross-functional partners and vendors. Proactively communicate progress and project risks and initiatives to key stakeholders.
Manage field activities and implement engineering designs.
Communicate with clients on site to determine needs and explain complex issues.
Diagnose construction and/or machinery issues and resolve malfunctions or other crisis when they arise.
Inspect and test material and machinery to ensure proper maintenance of onsite equipment.
Conduct research and studies on site.
This position may lead and direct on-site technicians.
Additional duties as assigned.
Bachelor's Degree in Engineering, Management Information Systems, IT, Computer Science or related field or equivalent, relevant experience.
5 years of experience in Structured Cabling, Telecommunications, IT or OSP.
Proven direct experience in fiber optic and structured cabling installation required.
Experience with outside and inside plant cabling (OSP & ISP) required.
Experience working in a mission critical environment requiring coordination across multiple disciplines in order to achieve the end goal.
Experience in OSP, ISP and Run Ops environments preferred.
Experience leading people and/or project teams preferred.
Experience reviewing design documents and specifications preferred.
Other Qualifications, Skills & Certifications:
Proficient with Microsoft Office Suite of tools
Proficient with design and construction software such as PlanGrid, Bluebeam, and BIM360.
Ability to analyze, understand and interpret data.
Ability to think strategically and act tactically.
Ability to connect with, and influence stakeholders.
What's in it for You?
Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.
About Black Box
Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT.
We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Now more than ever, businesses rely on Black Box to deliver products that make working remotely or in expanded workspaces secure, simple, and safe.
For over forty years, Black Box has been a world-leading provider of premier IT infrastructure solutions. Today, we continue to design and manufacture award-winning products for Pro AV, KVM, cabling and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. Our solutions are used every day in government, education, commercial enterprises and any other organization that requires the utmost quality and performance from their IT infrastructure.
On top of creating industry-leading products, Black Box demonstrates every day a complete commitment to providing our customers with the best technical support and service in the industry. Our award-winning, dedicated support staff works around the clock to ensure our customers’ systems are always up and running optimally. They are truly as important to the successful IT, communications and business operations of our customers as the powerful products and solutions we deliver. WE ARE HIRING!