Job ID 2022-5173 Helpdesk/Deskside Support Specialist
Washington, DC, USA
Job ID 2022-5173
OBXtek is seeking a Helpdesk/Deskside Support Technician/ Jr. Systems Administrator at the Department of Treasury
**This position is fulltime onsite at the Treasury Department headquarters building in Washington, DC.
Monitors and responds to technical control facility hardware and software problems
Develops and maintains configurations for workstations, peripherals and cabling
Supports hardware, software and/or network problem identification and resolution
Configures, tests and evaluates hardware and software products to enhance information security
Provides help desk receiving and response to requests for service
Provides hardware maintenance support such as board replacement, comm and peripheral devices, cable switching, break/fix
Optimizes system operation, resource utilization and LAN capacity
Must be a US Citizen
Must have a current security clearance at TS/SCI Level.
Immediate family members must also be US Citizens (immediate family is defined as Mother, Father, Brother, Sister, Spouse, Children, or co-habitant).
Must be at least IAT Level 1 certified: CompTIA, A+, Net+, or CCNA-Security
4 years' experience or 2 years experience with Associates degree
Hands-on LAN and System Administration experience
Strong interpersonal skills and teamwork skills
Windows Desktop Administration skills
Windows Server Administration skills
Specialized experience in:
helpdesk phone contact
deskside and LAN support
system and network optimization and capacity planning
Knowledgeable in data scopes, patch panels, modems, concentrators, and associated network management terminals and security software
Experience with a SQL based database (Oracle, MS SQL, MySQL) a Plus
Experience with Video Teleconferencing Centers (VTC) and/or Audio Video (AV) equipment a Plus
Experienced with basic scripting (any language)
Top Secret with SCI eligibility
COVID Policy: Prospective and/or new employees will be required to adhere with OBXtek's vaccination policy. Full vaccination will be required and verified before the start of employment unless an accommodation request is approved. Employees working onsite at a customer location must comply with customer vaccination requirements which may include any or all the following: social distancing, masks, mandatory statements regarding one's vaccination status and mandatory testing .
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is Our People...Our Reputation. Our people are trained professionals who enhance our customers' knowledge and innovation using technology, collaboration, and education.
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.
As a prime contractor for 93% of our current work, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.
OBXtek is a human-driven cybersecurity, logistics, intelligence, and information technology company that pledges excellence and honesty throughout our engagements. OBXtek's accomplished teams have an established reputation for consistently and efficiently achieving goals for our portfolio of federal government customers.