Call Center Campaign Representative (Dallas), TX

POSITION SUMMARY

To handle incoming calls and make outbound calls for a variety of campaigns. Inbound work may include customer service, sales, and retention calls. Outbound work may include consumer surveys, appointment setting, and product sales. We are always growing and expanding our core campaigns and adding new campaigns. Great opportunity to gain exposure to multiple industries. Base plus commissions for sales performance.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE

• Receive and handle inbound calls as assigned
• Conduct outbound calling as assigned
• Maximize outbound activity to hit daily/weekly/monthly quota
• Exactly follow any assigned scripts
• Carefully record customer responses to ensure accuracy and data integrity within an order process and after call dispositions
• Excited about using consultative selling strategies to convert prospects who are on the fence
• Extremely self-motivated. Supported by an exceptional team with a high level of autonomy
• Successful candidates will be winners by nature, enjoy a metric driven environment, and be completely accountable for owning their success   
• Additional duties as assigned

Education:  High School Diploma or GED equivalent

Experience:

• 1 year of customer service experience required

Knowledge/Skills:

• Excellent communication skills – written and verbal
• Computer and data entry skills
• Detail-oriented
• Ability to work part-time or full-time hours with flexibility of availability
• Dependable transportation and punctual attendance
• Shifts:  Up to 40 hours per week. Weeknights until 7pm and Saturdays.