Feb 01, 2023

Behavioral Health Technician

  • WestCare Foundation, Inc.
  • Miami, FL, USA
Full-Time Administration Customer Service Education Facilities Management Nurse Professional Services Research

Job Description

Position Summary:

Behavioral Health Technician operates as a backup to the Licensed Mental Health Clinician that goes out to an in-person MRT crisis call. Job Functions include those listed below.

  • Works with individuals, families, and groups to provide outreach, and emotional support.
  • Transport and clinicians responding to crisis calls in the community within the 60-minute required timeframe.
  • Provide input in clinical team meetings.
  • Provide follow up to individuals in the community as identified
  • Engage individuals and families in the community to assist in de-escalating crisis.
  • Assist therapists with consumer interventions and redirect consumers when behavior is inappropriate.
  • Provides warm hand off to community resources, services, and supports.
  • Assist dispatcher in triage of phone calls and provides community resource information as needed.
  • Engages individuals and families in the crisis planning process using evidenced based practices including Motivational Interviewing and Mental Health First Aid.
  • Assist the clinician in the development of safety or crisis care plan.
  • Coordinates psychiatric face-to-face or telehealth appointments with psychiatrist within 48 hours of intervention.
  • Provides after hours crisis services on a rotation schedule.
  • Transports individuals to designated receiving facilities under a voluntary or involuntary status, if deemed safe to transport, if the individual does not have other transportation options available and agrees to be transported by the MRT.
  • Interacts with management to gather and provide information.
  • Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position.
  • Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and
  • Perform all other duties as assigned.



To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience and Competencies:
  • Excellent communication skills.
  • Ability to exercise good judgment and discretion.
  • Ability to work well in a team environment.
  • Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.
  • Professional appearance and demeanor.
  • Must be culturally/linguistically sensitive to populations served.
  • Ability to obtain and maintain clearance from DCF.
  • Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required.
  • During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

  • One (1) to three (3) years of experience in behavioral health crisis services.
  • Familiarity with Monroe County.
  • Bachelors Degree in human services or related field is preferred.
  • High School Diploma or equivalent is required.

  • Registered Behavioral Technician Certification is strongly preferred.

  • Work is primarily performed in a professional office/residential setting.
  • Some outdoor activities may be required.
  • Some travel is required.




$19.23 - $19.23 Hourly

Security Clearance

NO Security Clearance

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