2 jobs found

GENERAL SUMMARY: The Service Desk Coordinator is responsible for handling first level support of service requests.  This includes being responsible for the daily monitoring and managing of incoming client tickets and assigning these tickets to the appropriate resource.  We are looking for someone who takes pride in providing excellent customer service, is very organized with strong ticket scheduling, tracking and monitoring skills, to stay on top of ticket flow and ensure customer satisfaction.  MSP experience a plus. Essential Duties and Responsibilities:           Service inbound calls, while building relationships with our clients. Create service requests in our ticketing system. Assign tickets to service desk team and prioritize scheduling. Manage ticket board and ensure all tickets are being handled timely. Coordinate all service work to be scheduled Monitor the remote monitoring and management system alerts and notifications, and respond accordingly....

Police Officer - 67743BR   Yale University, conveniently located between Boston and New York, offers exciting opportunities for achievement and growth in New Haven, Connecticut. Located in the heart of historic downtown New Haven with more than 100 local boutiques, national retailers, cafés, casual eateries, award-winning restaurants, and world-renowned theaters, galleries, and museums .   General Purpose : Responsible for the preservation of public peace and order, the prevention and detection of crime, the apprehension of offenders, the protection of persons and property in his/her area and the enforcement of the Laws of the State of CT, the ordinances of the City of New Haven, and the regulations of the University.   Learn more about the process of becoming a https://your.yale.edu/sites/default/files/files/PublicSafety/police_recruitment_brochure.pdf.   Required Education and Experience : High school diploma or equivalent. Successfully complete police...