2 jobs found

INTERMEIDA is looking for a Senior Accountant to manage the revenue cycle of awards, and to support related accounting activities. You will be based in either our Sunnyvale, CA office, report to the Director of Finance and work with other financial team members along with program and operations staff at all levels of the organization. You Will: Administer Accounts Receivable and Revenue Working with finance and development staff, initiate billing invoices related to grants and contracts Develop the A/R Tracker and aging report to ensure timely submission and payment of client invoices Assist with revenue recognition of awards and contracts Prepare monthly reconciliation schedules including grant and contract A/R, unbilled, and deferred Prepare the monthly net asset rollforward Support the annual revenue budgeting process Prepare quarterly/annual donor financial reports Support Audit and General Accounting Provide...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process....