63 jobs found

Job Summary Grow as a leader and manager when you become our Business Operations Specialist. You will act as the liaison between customers and the business, ensuring that all orders are delivered on time and good relationships are maintained. You will combine your formidable business organization and leadership skills with your ability to provide great customer service. In order to succeed, you will have to be a creative problem solver, driven and self-motivated, checking up with clients and staying on the lookout for chances to build new partnerships and deepen relationships.  

Reporting directly to the Senior Director, HR this full-time Customer Service/Administrative Clerk position is responsible for providing excellent customer service as a key gate way for clients, surveyors, other stakeholders and employees to contact and access support within the AAAHC. The individual in this role will: staff the switchboard including answering and routing external calls, welcome visitors, maintain reception security, perform a variety of clerical and office services duties to help keep the AAAHC running smoothly. Office services duties include mail processing, ordering and stocking supplies, and processing publication/print orders. This individual will assist with meeting planning and organization for events within AAAHC. The ideal candidate will provide general support to the entire organization and administrative support to multiple managers. Under direction of the SDHR, share responsibility for management of the AAAHC’s multi-line switchboard. Efficiently,...

Responsibilities for the Operations Manager ·       Manage daily operations from the company headquarters (Rochester, NY) ·       Streamline office procedures and business practices. ·       Draft, edit and submit Requests for Quote, Requests for Proposal, and other Technical Proposals for approval.  ·       Draft and revise local, state, and federal contracts.  ·       Ensure the organization’s internal contract documents are accurate and well maintained.  ·       Meet with appropriate stakeholders to discuss both legal and business matters. ·       Provide advice and guidance to the President relating to contract generation/maintenance. ·       Continually seek and submit for new proposals. ·       Identify opportunities to improve business processes and devise plans to implement changes.  Qualifications   ·       Demonstrate a solid understanding of all contracting legal terminology. ·       Be...

The GPS Project Manager will formally coordinate, facilitate, oversee and report on GPS projects.  Projects can include a range of activities including new system creation, new feature development and process improvement initiatives.  This position will handle cross-functional and cross departmental communication of project status including timeline, risk, cost and expectations related to projects within the scope of GPS Department. Perform analysis on requirements, systems or software Auditing systems, software or processes Managing customer expectations and communications  Activities related to planning actions  Creation, gathering or supporting the requirements process Performing risk analysis, audit and control System Configuration Update Management of Project Tasks Project Planning  Project Monitoring and Control Tracking the progress of project Process Auditing  Process Reporting 

It is an exciting time at AAAHC. Under new leadership we are improving operations so that the organization can grow into the future and continue to support our mission of   Improving the quality of health care through accreditation. We are busy, we are driven, and we are committed to standards of excellence in our own work and in supporting our clients as they commit to standards for excellence in patient safety and quality health care. Reporting to the Manager, Accreditation Services, the Account Representative is responsible for the execution of daily operations to ensure timely delivery of accreditation services from application review and completion through to accreditation decision and reporting and providing ongoing client engagement throughout the accreditation cycle to ensure client continuous compliance to AAAHC standards. This role requires high-level customer service to clients and surveyors through delivery of account management activities. This role also requires the...